Dialogue, transformation and analysis

Conversational experience for an enhanced customer relationship

Interact directly with your prospects

Instantly connect with your prospects and create one-to-one contact at any time through the channel of your choice.

01

Through all channels

Website, social media, mobile application, engage with your prospects and customers wherever they are and connect with them on a channel they are familiar with.

02

At any time of the day: 24/7

60% of conversations and interactions occur after 6pm and on weekends. All of which are business opportunities that can be acquired through our conversational tools.

03

With personalised, meaningful exchanges

Our Genius staff are trained in messaging practices, and conduct each conversation in a personalised, professional way, in keeping with the tone of your brand.

The benefits of conversational exchanges

It's never been easier and faster to create a special relationship with your prospects!

However digitised you are, our teams will assist you and suggest suitable tools.

An improved customer experience
Optimised sales performance
Decongestion of Traditional Contact Points
Your conversational space

Analyse and measure conversational performance from your dashboard

Real-time tracking
Conversation management
Connecting to your tools
Analytical management
Report editing
Discover the platform
Our formulas

The management method that suits you

We decided on a conversational marketing interface where interactions are 100% human, not automated.

Choose the conversational formula that best suits your resources and means:

SaaS Plateform

Your staff respond to all conversations on your different conversation channels via our dedicated service.

  • Access to the technology
  • Unlimited access to the platform
  • Onboarding
Hybrid

Shared management between our Genius staff and your experts, depending on your needs.

  • Pooling of teams
  • Unlimited access to the platform
  • Onboarding
Recommended
Full Genius

100% eKonsilio support with online advisors who are trained in your products.

  • Dedicated eKonsilio Genius team
  • Unlimited access to the platform
  • Onboarding
Meet our Genius staff