Requalification of contacts
Your contact databases are full of prospects that can still be leveraged. Thanks to conversational SMS, eKonsilio reactivates your old leads, identifies those who are still interested, and automatically directs them to your advisors.
98%
Open rate
+30%
Reactivated leads
100%
Automatable
These brands have chosen eKonsilio as their solution
Use cases for contact requalification
Conversational SMS allows you to quickly identify active contacts in your databases, qualify their intent, and reintegrate them into your sales pipeline.
Automatically recontact prospects who have been inactive for several months.
Leverage the data from your trade shows, webinars or open house events.
Combine SMS, WhatsApp and Live Chat to maximize the response rate.
Update your data and identify high-potential opportunities.
Key features
eKonsilio automates the requalification of your contacts thanks to conversational AI and complete CRM integration. Each interaction is contextualized, measured, and managed from a single interface.
Intelligent transition from SMS to WhatsApp or Live Chat.
Precise targeting according to the user's status or the acquisition source.
Automatic synchronization of statuses and data.
SMS sequences configured according to the lead's seniority.
Identify the interest and forward it to the right advisor at the right time.
Analysis of response and requalification rates.
Resources to stay reachable at all times
Études de cas, articles et guides : découvrez comment on renforce la réactivité de votre service client et la performance commerciale.
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Frequently Asked Questions
Check our FAQ (Frequently Asked Questions) to find the answers.
Need more information?How does contact requalification work?
eKonsilio automatically sends a conversational SMS to your former leads. The AI identifies positive responses and transfers the contacts to your teams.
How long does it take to launch a campaign?
A few hours are enough. The scenarios are preconfigured and customizable according to your goals.
Can the results of Conversational SMS be measured? Yes, each campaign displays the response rate, the requalification rate, and the transfer rate to the CRM.
Yes, each campaign displays the response rate, requalification rate, and transfer to the CRM.
Is conversational SMS compliant with the GDPR?
Yes, only opt-in databases are used and all data is processed in accordance with the regulations.
Which sectors use requalification by SMS?
Automotive, real estate, training, retail, B2B… all sectors with volumes of leads to be worked on.