CTA to WhatsApp
A call-to-action (CTA) button that directly opens a WhatsApp conversation reduces friction and increases the number of incoming contacts. With one click, your visitors switch from passive browsing to direct interaction with your teams.
2x
Interaction rate
+60%
Answers obtained
-40%
Abandon form
These brands have chosen eKonsilio as their solution
Use case of the CTA to WhatsApp
A WhatsApp button placed near your product listings makes it easier to take action and reassures your customers before purchase.
Each missed call automatically triggers a WhatsApp to continue the conversation and not lose any contact.
On your campaign pages, the CTA replaces the form and starts an instant conversation.
A CTA placed at a key moment in the customer journey reduces the abandonment rate and increases trust.
Your emails, social networks or ads can include a WhatsApp CTA to create an instant dialogue channel.
Key features
With Call-to-SMS, every missed call becomes an opportunity. The solution combines the efficiency of AI and human expertise to ensure continuity of service without losing contact.
Unanswered calls are converted into WhatsApp conversations.
Automatically send a welcome or follow-up message.
Analyze volumes, response rates and conversions in real time.
AI handles simple requests and qualifies leads.
Complex conversations go directly to an advisor.
Sync all WhatsApp exchanges in your CRM tool.
Resources to stay reachable at all times
Études de cas, articles et guides : découvrez comment on renforce la réactivité de votre service client et la performance commerciale.
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Frequently Asked Questions
Check our FAQ (Frequently Asked Questions) to find the answers.
Need more information?How do I add a WhatsApp CTA to my site?
With eKonsilio, you can integrate a WhatsApp button in just a few minutes on your website, your landing pages, or your emails.
Where should a WhatsApp CTA be placed to be effective?
The best locations are on your product pages, your conversion forms, your contact pages and your digital ads.
Is it possible to customize a WhatsApp CTA?
Yes, you can adapt the design, the text and the welcome message to match your identity and your goals.
Can the effectiveness of a WhatsApp CTA be measured?
Yes, all triggered conversations are tracked in a dashboard, with possible integration into your CRM.
Does a WhatsApp CTA work as well on mobile as on a computer?
The CTA works on all devices, but its effectiveness is greatest on mobile. The experience is smoothest on a smartphone, provided a suitable responsive design is used.