Google Business Profile to WhatsApp
Your Google listing is often the first point of entry to your business. With WhatsApp, your prospects can write to you with just one click, no call or form needed.
92%
Open rate
x3
Conversion rate
-20s
Response time
These brands have chosen eKonsilio as their solution
Use cases of Google Business Profile to WhatsApp
Make every Google search actionable and turn your visitors into WhatsApp conversations. With Google Business Profile to WhatsApp, getting in touch becomes instant and seamless, directly from the local listing.
A WhatsApp button on your profile instantly starts the conversation.
Simplify booking and appointment scheduling via WhatsApp.
Offer contextualized support based on your customers' location.
Make your Google promotions a gateway to WhatsApp.
Key features
Connect your Google listing to WhatsApp to turn every search into a conversation. With one click, your customers start a dialogue and access your business without any intermediary.
Add a visible WhatsApp button to your Google listing to start the conversation.
Adapt your messages according to the type of request or the origin of the contact.
Analyze the volume of conversations generated and their conversion rate.
Automatically answer frequently asked questions and save time.
Complex requests are instantly transferred to a human.
Record every interaction in your CRM for accurate tracking and effective follow-up.
Resources to stay reachable at all times
Études de cas, articles et guides : découvrez comment on renforce la réactivité de votre service client et la performance commerciale.
Chargement des ressources...
Connectez d'autres canaux.
Exploitez les fonctionnalités d'Instagram Business pour attirer un nouveau public en réagissant à leurs demandes.
Messenger
Invitez vos clients à vous contacter via Facebook Messenger et identifiez de nouvelles opportunités.
Frequently Asked Questions
Check our FAQ (Frequently Asked Questions) to find the answers.
Need more information?How do I add WhatsApp to my Google Business profile?
Simply activate the messaging option and link your WhatsApp Business account. Follow our complete guide: 5 steps to activate SMS & WhatsApp on your Google listing.
Is it mandatory to use WhatsApp Business for the integration?
Yes, a WhatsApp Business account is necessary to take advantage of all the professional features and automations.
Does this feature work for multiple points of sale?
Yes, you can link several Google Business listings to WhatsApp and centralize all conversations in eKonsilio.
Is it possible to track the results generated by Google Business to WhatsApp?
Yes, you have access to detailed statistics: conversation volume, lead conversion rate, and interaction history.
What types of businesses can benefit from it?
All local businesses: shops, restaurants, hotels, garages, medical offices, real estate agencies and much more.