Meta
Transform interactions from your ads, posts or private messages into qualified conversations, managed by AI or your advisors.
90%
Reading rate
+35 %
Conversion rate
3x
Conversions
Everything you can do with Meta channels
Meta channels allow you to create a direct link between your social audiences and your sales teams. Whether it's advertising campaigns or organic interactions, every message can become a contact opportunity.
Turn your ad clicks into direct conversations on Messenger or Instagram.
Automatically respond to organic messages to capture intent where it is created.
Automate the qualification of conversations to efficiently handle your incoming volumes.
Leverage the potential of Meta channels to reengage your audiences and extend the conversation on other channels.
Make Meta a lead generation lever
Turn your social audiences into high-performing conversations.
The advantages of using Meta channels with eKonsilio
Cross-channel login
Continue the conversation on WhatsApp, SMS or Live Chat.
Full follow-up
Measure volumes, response times and conversion rates.
Direct acquisition
From click to conversation in one step.
Unified experience
Messenger and Instagram managed from a single space.
Our products related to Meta channels
Our Meta products adapt to your strategy: campaigns, community management or customer support. Each conversation is used, tracked and converted.
Instagram Ads Campaigns
Engage your organic and advertising audiences on the most visual channel.
Conversations Meta
Manage all your Messenger and Instagram interactions, no matter their origin.
All your channels, one single platform
Exploitez les fonctionnalités d'Instagram Business pour attirer un nouveau public en réagissant à leurs demandes.
Messenger
Invitez vos clients à vous contacter via Facebook Messenger et identifiez de nouvelles opportunités.
Frequently Asked Questions
Check our FAQ (Frequently Asked Questions) to find the answers.
Need more information?Do Meta channels work with eKonsilio AI?
Yes, AI identifies the need, initiates the conversation and forwards the contact to advisors if necessary.
Can I track my Meta conversations in eKonsilio?
Yes, Messenger and Instagram are connected to your dashboard for real-time monitoring.
Can Meta campaigns be linked to other channels?
Yes, you can continue the conversations on WhatsApp, SMS or Live Chat depending on the context.
How long does it take to connect my Meta accounts?
A few minutes are enough thanks to the official Meta Business integration.
Are Meta conversation data secure?
Yes, eKonsilio uses official Meta connections and complies with the GDPR.