The world's number one messaging app. Simple, direct and universal, WhatsApp stands out as the essential channel.
2 min
Average response
+35 %
Conversion rate
3x
Higher engagement
Everything you can do with WhatsApp
WhatsApp is not limited to personal messaging: it also stands out as a powerful tool for businesses. Customer service, acquisition, loyalty or marketing campaigns, the possibilities are numerous and suited to every sector.
WhatsApp offers a fast and accessible channel to respond to requests in real time, with or without human intervention.
Fewer forms, more conversations: WhatsApp makes it easier to get in touch and generates leads without friction.
WhatsApp makes it possible to maintain the connection after the purchase, by providing advice, offers and personalized follow-up.
The ultimate interactive channel, WhatsApp energizes your marketing and event actions.
Step into your clients daily lives
Be present where your customers are already spending the most time.
The benefits of using WhatsApp with eKonsilio
Maximum responsiveness
Up to 60% response rate, much higher than a regular email or traditional form.
Universal channel
With more than 2 billion active users, WhatsApp reaches your clients all over the world.
Record reading rate
Over 97% of WhatsApp messages are read within minutes: a channel impossible to ignore.
Multiplied engagement
WhatsApp generates 3 to 4 times more conversations than a web form.
Our products related to WhatsApp
Whether it's to transform your ads, streamline your missed calls, or launch targeted campaigns, our WhatsApp solutions turn every exchange into a concrete and measurable opportunity.
Call to WhatsApp
Convert your missed calls into WhatsApp chats so you don't lose any contacts.
CTA to WhatsApp
Convert your missed calls into WhatsApp chats so you don't lose any contacts.
Google Business to WhatsApp
Allow your clients to write to you directly from your Google listing in one click.
WhatsApp Marketing
Engage your customers with proactive, personalized and targeted messages at scale.
Meta to WhatsApp
Engage your customers with proactive, personalized and targeted messages at scale.
All your channels, one single platform
Exploitez les fonctionnalités d'Instagram Business pour attirer un nouveau public en réagissant à leurs demandes.
Messenger
Invitez vos clients à vous contacter via Facebook Messenger et identifiez de nouvelles opportunités.
Frequently Asked Questions
Check our FAQ (Frequently Asked Questions) to find the answers.
Need more information?What is the difference between WhatsApp and WhatsApp Business?
WhatsApp Business offers advanced features like automatic replies, product catalogs, multi-user management, and CRM integrations.
Is WhatsApp suitable for large companies?
Yes. Thanks to the WhatsApp Business API and the eKonsilio platform, companies can manage a high volume of conversations with multiple advisors and AI.
Is it possible to automate certain responses on WhatsApp?
Yes. You can set up welcome messages, follow-ups, and an automated FAQ to reduce the workload of your advisors.
Is WhatsApp secure?
Yes, all WhatsApp conversations are end-to-end encrypted, ensuring the confidentiality of exchanges.
Which sectors can use WhatsApp as a communication channel?
All: retail, e-commerce, services, tourism, health, real estate, training, etc.