SMS
A universal channel, immediate impact. SMS engages your prospects and builds customer loyalty in just a few seconds.
97%
Reading rate
3 min
Response time
7 Md
Connected mobiles
Use case of Conversational SMS
Conversational SMS is a powerful channel to activate, reactivate, and qualify your leads. It is equally suited for event campaigns as well as daily follow-ups, while streamlining customer relations through automation.
SMS generates immediate engagement during your events or special operations.
Fewer forms, more conversations: WhatsApp makes it easier to get in touch and generates leads without friction.
WhatsApp makes it possible to maintain the connection after the purchase by providing advice, offers, and personalized follow-up.
The ultimate interactive channel, WhatsApp energizes your marketing and event actions.
Take your customer conversations to the next level
The SMS that turns every contact into an opportunity.
The advantages of conversational SMS with eKonsilio
Unmatched open rate
More than 90% of SMS messages read within 3 minutes: the most direct channel.
A real conversation, not just a simple message
Chat in real time to better qualify and convert your prospects.
Accessible to 100% of your clients
Works without an app or internet: reach all your clients, even the least digitalized.
Measurable, automatable, manageable
Track your response rates and connect everything to your CRM.
Our products related to conversational SMS
Whether you are looking to capture new leads, reactivate a dormant database, or reduce the volume of your calls, our solutions turn every interaction into a measurable and manageable opportunity
RCS
Offer an enhanced SMS experience with images, buttons and advanced interactions.
Call to SMS
Capture visitors as soon as they arrive on your website. AI handles simple questions
One-off campaigns
Broadcast your promotional or event messages quickly and efficiently.
Google Business Profile to SMS
Turn requests from Google Business Profile into direct SMS conversations.
Requalification of contacts
Reactivate your old contacts and improve the quality of your data with SMS.
CTA to SMS
Engage your prospects via a button or a QR code that triggers an immediate SMS conversation.
How Eurauto turned its Open House Days into a generator of qualified leads thanks to SMS
During its Open House Days, Groupe Eurauto wanted to strengthen its connection with its customers and generate new qualified leads. Thanks to conversational SMS, eKonsilio set up a personalized campaign that involved the sales teams while maximizing traffic to the dealerships.
6680
clients contacted
41%
engaged conversations
255
qualified leads
All your channels, one single platform
Exploitez les fonctionnalités d'Instagram Business pour attirer un nouveau public en réagissant à leurs demandes.
Messenger
Invitez vos clients à vous contacter via Facebook Messenger et identifiez de nouvelles opportunités.
Frequently Asked Questions
Check our FAQ (Frequently Asked Questions) to find the answers.
Need more information?Is conversational SMS legal?
Yes. As with any prospecting channel, you must obtain the person's prior consent. eKonsilio supports you in full compliance with the GDPR and best practices.
How is conversational SMS different from traditional marketing SMS?
The classic SMS is a “push” message, often one-way. The conversational SMS opens a discussion. It allows you to ask questions, collect answers, and create a useful exchange.
Does it really work better than email or a call?
Yes, especially in B2C. SMS is read in 90% of cases within a few minutes. It avoids the barrier of forms, allows you to capture attention quickly, and makes it easier to engage profiles that are hard to reach.
Can responses or scenarios be automated?
Absolutely. eKonsilio allows you to create automated and intelligent conversational journeys, while still keeping the possibility of human intervention when necessary.
Is it compatible with my CRM or my current tools?
Yes. Our solution integrates easily with most CRMs or marketing tools. You can track conversations, enrich your files, and trigger actions automatically.